E-Commerce Fulfillment
Fulfillment Services in Bali
Prices and rules checked
We hold your stock at our Kerobokan office, pack each order as it comes in, and ship it worldwide. Built for brands sending roughly 10 to 100 orders a month. No minimum volume, and you can start on a one month trial.
Most fulfillment providers in Indonesia are built for volume. They want hundreds of orders a day, a warehouse contract, and a brand large enough to justify the setup. If you're a Bali maker shipping 30 orders a month, or an overseas label producing here, you'll usually hear no, or get quoted like you're ten times bigger.
Pos With Us runs small scale fulfillment from our office in Kerobokan. Your stock arrives, we count it in against your SKU list, rack it, and then pick, pack and ship each order as it comes through. We already do this for an Australian fashion label sending 10 to 20 orders a month, so the workflow isn't theoretical.
Below is what we charge and how the service runs. We've put the numbers on the page instead of behind a form, because that's usually the one thing you need before you can decide anything.
Who this is for
- Shopify, Etsy or WooCommerce brands sending roughly 10 to 100 orders a month
- Bali based makers whose customers are mostly overseas
- Overseas labels producing in Indonesia who want stock shipped from here rather than freighted home first
- Sellers who want their own branded packaging used, not ours
- Sellers who already hold a DHL or FedEx account and want their own rates applied
Not a fit: We can't take anything needing cold storage, or goods restricted for export from Indonesia. Volume is a conversation rather than a cut-off: tell us what you ship in a month and we'll say honestly whether we can do it well.
What's included
Receiving and count-in
Your stock arrives at our office, is counted against your SKU list, and recorded before anything ships.
Racked storage
Allocated shelf space, kept dry and separated from other clients, with a monthly stock report.
Pick and pack per order
Orders picked, packed and dispatched. Same day for anything confirmed before the 4pm cut-off, stock permitting and where the courier collects as scheduled.
Export documents and customs forms
Declarations and HS codes prepared from the product information you approve, so parcels clear cleanly.
Courier booking and tracking
DHL, FedEx and Pos Indonesia, on our account or yours. Tracking sent back to you per shipment.
Order handling your way
Shopify collaborator access, WhatsApp, or a shared spreadsheet. Whichever you already work in.
What it costs
Storage is charged on the space your stock takes up, so a brand with two boxes isn't quoted like one with twenty. Both tiers below are what clients actually pay, not an opening number we negotiate up from.
Storage, by the space you use
One shelving unit
Around 50 pieces across up to 10 SKUs
- Setup
- IDR 500,000
- Per month
- IDR 2,000,000
2 m2, up to 4 boxes
Around 120 pieces across up to 35 SKUs
- Setup
- IDR 1,000,000
- Per month
- IDR 3,000,000
More than that
Larger ranges and bulkier goods
- Setup
- Quoted
- Per month
- Quoted on the space needed
Handling, per order
International pick, pack and export handling
IDR 50,000 per order
Covers packing, customs form, dispatch and tracking for the first item.
Domestic pick and pack
IDR 35,000 per order
Additional item in the same order
IDR 10,000 per item
Packaging material
IDR 15,000 to 25,000 per order
Not charged when you supply your own boxes, mailers or inserts.
Extra stock count on request
IDR 150,000
Only when you want one outside the scheduled monthly check.
Special receiving
Quoted before the work starts
Heavy sorting, quality control, relabelling, repacking or photography. Routine counting and SKU checking are already in the monthly fee.
International return handling
Quoted per case
Depends on the destination, the clearance needed and the quantity.
Roughly what a month looks like
10 orders a month
IDR 3,650,000 to 3,750,000
25 orders a month
IDR 4,625,000 to 4,875,000
50 orders a month
IDR 6,250,000 to 6,750,000
Based on the 2 m2 tier with mostly international orders of one item each, including our packaging material. On the smaller tier, take IDR 1,000,000 off each figure.
These are service fees only. Shipping, import duty and destination taxes are separate, because they depend on where the parcel goes, what it weighs and what it's worth. We quote those per shipment before anything leaves. There are no account fees, no platform fees and no minimum monthly order charge.
How it works
- 01Chat us your shipment details
- 02Get courier options & estimated cost
- 03Drop off or request pickup
- 04We help with packing & documents
- 05Shipment processed, tracking shared
Frequently asked questions
- Is there a minimum order volume?
- No. Our smallest client sends 10 to 20 orders a month with about 50 pieces in storage. Small brands are the reason this service exists, so there's no minimum to meet and no volume commitment to sign.
- Do I have to give you my Shopify password?
- No, and you should not give it to anyone. We work through Shopify collaborator access, which you grant and revoke yourself from your admin, with only the permissions you choose. If you would rather not connect the store at all, sending orders by WhatsApp or a shared spreadsheet works fine.
- Can you ship on my own DHL or FedEx account?
- Yes, where the courier allows it. If you already have negotiated rates, we book against your account and you keep them. If you don't, we quote using our own service instead.
- Can you use my own branded packaging?
- Yes, at no extra charge. Send your boxes, mailers or inserts along with your stock and we pack into those. The packaging fee only applies when you use ours.
- How much does fulfillment in Bali cost?
- Storage is priced on the space your stock takes: IDR 2,000,000 a month for one shelving unit holding around 50 pieces, or IDR 3,000,000 for 2 m2 holding around 120 pieces. On top of that, international pick and pack is IDR 50,000 an order and setup is a one time IDR 500,000 to 1,000,000 depending on how many SKUs there are to check in. A brand on the 2 m2 tier sending 25 orders a month lands between IDR 4,625,000 and 4,875,000 a month in service fees, with shipping quoted separately.
- How quickly do orders go out?
- Orders confirmed before 4pm are packed and dispatched the same working day, as long as the stock is on the shelf and the courier collects as scheduled. If either of those fails we tell you the day it happens rather than let you find out from the tracking. We're open Monday to Friday 8am to 6pm and Saturday 8am to 3pm, and closed on Sundays. Public holidays vary, so message us before you rely on one.
- How long does delivery take?
- Express services reach most major cities in about 4 to 5 business days from dispatch. Economy services take longer and cost less. The right choice depends on your customer and your margin, and we'll tell you which we would pick.
- Who pays the import duty, me or my customer?
- By default your customer pays on arrival, which is the standard DAP arrangement. If you would rather absorb it so your customer is never asked for money, we can ship DDP instead and bill the duty back to you. Tell us which you want before the first order goes out.
- What happens if a parcel comes back?
- International returns are handled case by case, because the cost depends on the destination, the clearance needed and the quantity. We tell you what it will cost before doing anything, and the stock goes back into your inventory once it lands.
- Can I try it before committing?
- Yes. We normally start with a one month trial so both sides can see the real order flow, handling time and volume before talking about anything longer. If it doesn't fit, you take your stock back and we part ways.
Start with a one month trial
A month is long enough for both of us to see how the orders actually flow before anyone signs up to more. Tell us what you sell and roughly how many orders a month, and we'll come back with a quote against your actual stock.
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