Package Receiving
Package Receiving Service in Bali
Have parcels delivered to our Kerobokan office instead of a villa you are about to leave. IDR 50,000 per package. Collect them when you are back, or have us forward them wherever you are going next.
Getting a parcel delivered in Bali is harder than it should be. Villas and guesthouses change every few weeks, couriers call a number that goes unanswered, and plenty of hosts will not sign for something that is not theirs. Order anything with a two week lead time and you may well have moved on before it arrives.
Our office in Kerobokan is a fixed address with someone behind the counter six days a week. Have your parcel sent here, we sign for it, put it aside, and message you that it landed. It waits until you can come and get it.
If you have already left the island, that is not a problem either. Forwarding parcels overseas is the thing we do all day, so anything sitting here can be packed and shipped on to wherever you are.
Who this is for
- Digital nomads and long stay visitors without a fixed address
- Travellers who ordered something that will arrive after they check out
- People whose villa, hotel or co-working space will not accept parcels
- Anyone buying from a local marketplace who wants a reliable delivery point
- Visitors arriving soon who want purchases waiting when they land
Not a fit: We are not a registered business address or a mail forwarding subscription, so we cannot receive company post or act as your legal address. We also cannot accept anything perishable, live, or restricted for import into Indonesia.
What's included
A real address, not a locker
Parcels are signed for by a person at our Kerobokan counter, six days a week.
Told the moment it lands
We message you on WhatsApp when your parcel arrives, so you are not guessing.
Held until you collect
Kept indoors and out of the way until you can get here. Bring your ID.
Forwarded if you have moved on
Already left Bali? We can pack and ship it to your next address, quoted per shipment.
What it costs
One flat fee per parcel received. There is nothing to subscribe to and no monthly minimum.
Storage, by the space you use
| Space | Roughly fits | Setup | Per month |
|---|---|---|---|
| Per parcel received | One package, signed for and held for collection | None | IDR 50,000 |
Handling, per order
Forwarding overseas Depends on the destination, weight and declared value. We compare couriers before you commit. | Quoted per shipment |
Domestic forwarding within Indonesia | Quoted per shipment |
Repacking or consolidating several parcels Useful when a few orders arrive separately and you want one box sent on. | Quoted before the work starts |
Roughly what a month looks like
One parcel, collected
IDR 50,000
Three parcels, collected
IDR 150,000
One parcel, forwarded abroad
IDR 50,000 plus shipping
Receiving is charged per parcel, so three separate deliveries are three fees. If several are arriving, ask us about consolidating them into one onward shipment.
The fee covers receiving and holding. Onward shipping, import duty and any repacking are separate and quoted before anything is done. Long holding periods and unusually large items are worth checking with us first.
How it works
- 01Chat us your shipment details
- 02Get courier options & estimated cost
- 03Drop off or request pickup
- 04We help with packing & documents
- 05Shipment processed, tracking shared
Frequently asked questions
- How much does it cost to receive a package?
- IDR 50,000 per package. That covers signing for it, holding it and letting you know it has arrived. There is no subscription and no monthly fee.
- What address do I use?
- Message us before you order and we will give you the address and the exact format to put on the label, including the name to use so we can match the parcel to you when it lands.
- How will I know it arrived?
- We message you on WhatsApp when it lands. If a courier tries to reach you first and cannot, they will usually call us instead, and the parcel still gets signed for.
- When can I collect it?
- During office hours, Monday to Friday 8am to 6pm and Saturday 8am to 3pm. We are closed on Sundays and Indonesian public holidays. Bring ID that matches the name on the parcel.
- How long can you hold it for me?
- Short stays are no trouble. If you are going to be away for a while, tell us roughly how long when the parcel arrives so we can put it somewhere sensible and agree what happens if plans change.
- I have already left Bali. Can you send it on?
- Yes. Forwarding parcels overseas is our main business. Tell us where you are and we will quote the shipping, prepare the customs paperwork and send it on with tracking.
- Can you receive several parcels and send them as one?
- Yes, and it usually works out cheaper than shipping each one separately. Each parcel is charged the receiving fee, then we repack them together and quote a single onward shipment.
- Is there anything you cannot accept?
- Nothing perishable, nothing alive, and nothing restricted for import into Indonesia. If you are not sure whether your item qualifies, ask us before you order rather than after it is on its way.
Send it to us instead
Message us before you order and we will give you the address to use, along with what to put on the label so it reaches the right counter.
4.7 from 57 Google reviewsYour answers are put into the message for you. Nothing is sent until you press one of the buttons, and you can edit it before it goes.